Coronavirus

Posted by: Mark - Posted on:

For Information and Who to Contact

  • If you require any information about Coronavirus, please check the NHS Inform website – www.nhsinform.scot.
  • If you have Coronavirus related questions but do not currently have symptoms of Coronavirus, please call the Coronavirus helpline on 0800 028 2816.
  • If you are concerned about being ill due to Coronavirus, please call NHS 24 on 111 where your call will be triaged.
  • If you have a query relating to covid vaccination, please contact 0800 030 8013.

We are not yet in a position to allow patients to book directly a face to face appointment but please be reassured that the practice remains open and those requiring medical advice will be triaged by a doctor and seen if required.  You can do this by phoning 01506 771800.

Patients can book in advance a telephone appointment with a GP. If you need medical attention that day, your case will be assessed over the phone in the first instance by a GP. Our trained reception team will ask for information which will assist the GP in triaging your call, so please assist with these questions.

PLEASE DO NOT ATTEND THE PRACTICE UNLESS YOU HAVE BEEN ADVISED TO BY A MEMBER OF OUR PRACTICE TEAM.

Prescriptions – To reduce patient numbers at our front desk, we will now be sending all prescriptions to a pharmacy of your choice.  When you order your prescription, please note which pharmacy you would like this to go to.  We are also taking prescription requests over the phone by phoning 01506 771800 Option 1, or you can order online and we have left a supply of these forms before the door into the health centre.  There is also a black box there that you can put your prescription requests into in the main foyer.

Information for our Patients at Highest Risk from Coronavirus

Letters have been sent out centrally from the NHS to our patients who have been identified as being in a group at highest risk from Coronavirus.  You may have already received this letter.  A copy of the letter can be accessed by clicking here.

This letter lists the groups of patients with certain conditions who are at highest risk and gives important advice to keep you safe.  We will be in touch with you soon if you have been identified as being in one of these groups.